Since we, retired Texas teachers..or TRS, have been turned over to Caremark the level of care given us has plummeted. Caremark often does not accept a doctor's perscriptions unless they are called in numerous times. Every time I have called, rather than emailed, I have found "helpers" who refuse to help with the attitude that they simply cannot do whatever it is I need. I resent that TRS is being handled by Caremark in this cavalier fashion. It appears that neither the state nor Caremark give a fig for the the health and wellbeing of the patients they "serve".
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